# Google review management platforms in Saudi Arabia, compared Canonical: [Google review management platforms in Saudi Arabia, compared](https://smtak.com/en/compare) Locale: en Purpose: Dated comparison (19 Oct 2026) of SMTAK, Repma, Meshual, Zakii, Raddi, RextUp, Moragaty and Sumaa: reply approval, dialects, prices and trials. Content updated: 2026-10-19 Source revision: sha256-411fe33b30dc6b43 Maintenance owner: SMTAK team, support@smtak.com [Topic map](https://smtak.com/llm/topics/platform.md) · [Complete scoped map](https://smtak.com/sitemap.md) Eight Arabic platforms manage Google Maps reviews for businesses in Saudi Arabia, compared on twelve points an owner cares about: how it connects to your Google profile, who approves a reply before it is published, which dialect it is written in, what an extra branch costs, and which prices and trials are published. What each platform says about itself is quoted as it stood on the comparison date, and what it does not say is left as not stated. Last updated: 2026-10-19 ## How do you choose a platform to reply to Google Maps reviews in Saudi Arabia? Compare five things: who approves a reply before it is published, the dialect it is written in, the price of one branch, whether there is a free trial and how long it lasts, and how the platform connects to Google. The table below quotes each site as it described itself on 19 October 2026, and does not rank the platforms. Information about the other platforms was taken from their public pages on 2026-10-19 as written there, without trying their accounts. Anything a page does not mention is marked "Not stated on their site". Prices and features change, so check each platform's site before deciding. Names and marks belong to their owners, and any correction sent to support@smtak.com will be published. ## The summary in one table The five points most owners decide on, as each platform wrote them on 19 October 2026. The details and the remaining points follow below. | Platform | Published prices | Free trial | Approval before publishing | Reply languages and dialects | How it connects to Google | | --- | --- | --- | --- | --- | --- | | SMTAK (سمعتك) | Three plans published on the home page: 69, 119 and 169 SAR a month for the first branch, with semiannual and yearly discounts | 14 days without a credit card, as of the comparison date | Yes. By default, replies to 1 to 3 star reviews stay drafts until the owner approves them; automatic publishing on 4 and 5 stars is the owner's choice | Saudi dialect (neutral, Najdi and Hijazi), Standard Arabic and English, and automatically the customer's own language when they write in another | Official Google Business Profile connection with profile-management permission only; no Google password | | Zakii (ذكي) | The Growth plan at 297 SAR a month for one location; the Enterprise plan on request | 14 days on the Growth plan, plus a free reputation check and consultation | Their page says the AI replies to a new review immediately; human approval is not stated | Saudi dialect is mentioned for the WhatsApp review requests; reply languages are not stated | Not stated on their site | | Raddi | 119 SAR per location a month, with discounts for three-month and yearly billing | The first month free, without a credit card | A choice between automatic replies and review before posting | Najdi, Hijazi and Gulf dialects | A Google Business Profile connection, in a setup their page says takes about five minutes | | RextUp | Not published on the home page; a See-prices button without figures | Not stated on their site | Yes: approve, then publish on Google, with a draft state in the inbox | Arabic and English; dialects are not stated | Covers Google reviews; the connection method is not stated on the home page | | Moragaty (مراجعاتي) | 199 riyals a month for one branch, 399 for up to three, and custom pricing for enterprise | 14 days on every plan, without a bank card | Not stated on their site | Not stated on their site | Google Business Profile is listed among the integrations | | Sumaa (سُمعة) | 199 SAR a month for one branch, 399 for up to five, and enterprise on request | A free report, and a trial whose length the page does not state | Not stated on their site | Arabic, with local dialects understood but not named | Not stated on their site | | Repma (ريبما) | "Plans start from 119 riyals per branch per month", with 3-month and yearly options | "7-day trial with a card, cancel at any time" | Replies pass fixed rules before publishing and their page shows the reply as "Published on Google"; manual approval of replies is not stated (manual approval is stated for posts only) | "In Saudi dialect or in English", and "replies in the guest's language" | "Link Google", and the same link reads the business profile on Google Business Profile; the type of permission is not stated | | Meshual (مشول) | "Starts from 99 riyals a month" for branches 1 to 3, with discounts for three-month and yearly billing | No free trial is published; a full refund of the amount paid within "30 days", and a demo of Meshual's replies without subscribing | "Full automatic reply, or manual reply where Meshual suggests the reply and you publish it after review" | "In the customer's language", with friendly, balanced and formal styles; dialects are not named | "The connection goes through official Google", and "you control the permissions and can cancel them at any time" | ## Six questions before you choose 1. Is your profile connected through Google's own sign-in with profile-management permission, or are you asked for your account password? 2. Do you approve a reply before it is published on Google, especially on low ratings, or is every reply posted automatically? 3. In which dialect and language are replies written, and does a customer who writes in English or another language get a reply in theirs? 4. What does an extra branch cost, and is the price published or quoted on request? 5. Does the platform alert you the moment a low rating arrives, and does it track the fix, not only the reply? 6. How are reviews requested? A link or QR code for every customer is allowed; incentives or picking only happy customers break Google's policies. ## The comparison, point by point Each point has one line per platform. The first line is SMTAK's; the rest keep one fixed order. ### How it connects to Google An official connection through Google's sign-in with profile-management permission means your account password is never handed over, and the permission can be revoked from your Google account at any time. ### Approval before publishing A reply published in your business's name is read by everyone who opens your profile, so the question is who approves it before customers see it, above all on a low rating. ### Reply languages and dialects A Saudi customer reads their own dialect, and a customer who wrote in English or Urdu expects a reply in their language. ### Multiple branches Each branch has its own profile and reviews; what matters is seeing them in one dashboard and knowing what an extra branch costs before you add it. ### Published prices A published price is compared per branch and by what it includes, not by the figure alone. Prices are as each platform's site published them on the comparison date. ### Free trial The trial is the real test: connect one branch and read the replies written for your actual reviews before you pay. ### Review sources Most businesses in Saudi Arabia are rated on Google Maps first; hotels and tourist restaurants may need other sources. ### Asking customers for reviews A link or QR code for every customer is allowed; incentives or steering only happy customers break Google's policies whatever the tool. ### Alerts and reports A low rating needs a timely alert and follow-up until it is fixed, and a report needs to be read branch by branch. ### Free tools without sign-up A free tool shows how the platform thinks before any account exists, and helps even those who never subscribe. ### Mobile app A review arrives at any hour, and approving from the phone saves hours. ### Site and interface language If someone on your team does not read Arabic, an English interface is a requirement, not a feature. ## The platforms in brief ### SMTAK (سمعتك) A Saudi platform that connects the Google Business Profile officially and drafts a reply to every review in your brand's tone, in Saudi dialect, Standard Arabic or the customer's language, with human approval before publishing on low ratings by default, plus alerts, a crisis centre and branch reports. [Plans and pricing](https://smtak.com/en#pricing) ### Zakii (ذكي) A Saudi platform that describes itself as requesting reviews over WhatsApp after the visit in Saudi dialect, sorting customers with AI and replying to new reviews immediately, with a free reputation check and a free consultation. [zakii.io](https://zakii.io) ### Raddi A Saudi platform for Google Maps reviews with automatic replies in Najdi, Hijazi and Gulf dialects, a no-sign-up reply demo, alerts for negative reviews, monthly reports and competitor analysis. [raddi.agency](https://raddi.agency) ### RextUp An operations layer for Google reviews across hundreds of branches, as it describes itself: a unified inbox, bilingual smart replies that are approved then published, insights and recommendations, and map-ranking tracking as a paid add-on. [rextup.com](https://rextup.com) ### Moragaty (مراجعاتي) A platform that collects, manages and displays customer reviews from Google and social media in one dashboard, requests reviews over WhatsApp and email, and has dedicated pages for restaurants and clinics. [moragaty.com](https://www.moragaty.com) ### Sumaa (سُمعة) A platform that analyses Google reviews for restaurants and cafés with AI and gives recommendations, writes one-click replies in the brand's tone, compares branches and runs internal competitions between them, with a free report. [getsumaa.app](https://www.getsumaa.app) ### Repma (ريبما) A platform that describes itself as replying to Google Maps reviews automatically in Saudi dialect or English, with complaint sorting and an alert for serious incidents, a QR-code menu, Google posts and a dashboard. [repma.io](https://repma.io) ### Meshual (مشول) A platform that describes itself as replying to Google reviews automatically with a reply tailored to each comment and in the customer's language, with a manual option after review, replying from WhatsApp, a review stand and sticker, and a monthly article about the business. [meshual.io](https://meshual.io) ## Try before you compare the figures The quickest judgement is to connect one branch and read the replies written for your actual reviews. [Start the SMTAK free trial](https://smtak.com/register.md), or first try [the free tools](https://smtak.com/en/tools.md) without an account. ## Frequently asked questions ### Is there a Saudi platform for automatic replies to Google Maps reviews? Yes, there are Arabic platforms serving businesses in Saudi Arabia. The sites of Zakii, Raddi, Repma and Meshual mention automatic replies, and SMTAK drafts a reply to every review and publishes automatically on 4 and 5 stars if the owner chooses that. They differ in approval before publishing, dialects and price, and the table above quotes what each platform wrote on 19 October 2026. ### How much do review-reply platforms cost in Saudi Arabia? According to their sites on 19 October 2026: SMTAK 69, 119 and 169 SAR a month for the first branch, Raddi 119 SAR per location, Repma from 119 riyals per branch, Meshual from 99 riyals, Moragaty and Sumaa 199 riyals for one branch, Zakii 297 SAR for one location, and RextUp publishes no price. Prices change, so check each site and compare the price of a branch with what it includes. ### What is the difference between an automatic reply and a reply after approval? An automatic reply is published on Google as soon as it is written, with no one seeing it first. A reply after approval stays a draft until the owner or a manager reviews and publishes it. In SMTAK, replies to 1 to 3 stars wait for approval by default, the owner can set that threshold, and sensitive reviews always wait for a person. ### How was the information about the other platforms gathered? From their public pages on 19 October 2026 as written there, without trying their accounts. Anything a page does not mention is marked "Not stated on their site". If something has changed or you see an error, write to support@smtak.com and it will be corrected. ### What matters most when choosing a Google review platform? That you approve replies to low ratings before they are published, that your profile connects through Google itself without a password, that replies come in your dialect and the customer's language, and that the price of an extra branch is published. The rest is detail a free trial settles. ### Is the most expensive platform the better one? Not necessarily. Compare the price of one branch with what it actually includes: approval before publishing, dialects, alerts, reports and the branch count. A business with three branches pays per location on one platform and a plan price that includes branches on another, so work out your monthly total, not the headline price. ### Does any of these platforms delete negative reviews? No software or platform can delete a review from Google Maps. Google alone removes a review when it breaks its policies, and a business owner can only report it. Any offer to delete negative reviews or to sell reviews breaks Google's policies. ### Why don't you quote each platform's customer results? Because they are each company's claims about itself and we cannot verify them. We show what each page says about its features and prices and leave the results to your own trial. ## Sources - [Google: Read and reply to reviews](https://support.google.com/business/answer/3474050) - [Google: Prohibited content on Maps (fake engagement)](https://support.google.com/contributionpolicy/answer/7400114) ## Connect your branches and let SMTAK draft the replies Replies that read every review in your voice, with your approval before publishing and instant alerts for low ratings. [Start the free trial](https://smtak.com/register.md) We use essential cookies to run the platform. If you accept, we may load measurement and advertising tools from third parties (Google Tag Manager, Google Analytics, Google Ads, Meta, TikTok, Snapchat, X), depending on which we have switched on, and they receive data about your visit. If you reject, none of them load and we keep only our own visit counter, which sets no cookies. You can change your choice at any time from the page footer. [Privacy policy](https://smtak.com/privacy.md) Prices are those published on the site when this document was generated. The current price is the one shown at https://smtak.com/en/compare#pricing.